Praecon AI
FREN
AI voice agents

Our AI voice agents

For many small businesses and SMEs in Luxembourg, the phone remains a major pain point. Yet every missed call is a potential customer who, getting no answer, turns to a competitor. Praecon AI offers two levels of solution depending on your needs and budget.

AI Act compliant. This service uses artificial intelligence. Learn more

Praecon Réception

Entry level

The simplified AI receptionist

Praecon Réception is our entry-level solution, designed for businesses that want something simple, quick to set up and affordable. The AI voice agent answers every incoming call 24/7, asks up to 3 questions tailored to your business, then sends you a structured summary by email.

  • €99 per month, no commitment
  • Activation within 72 hours
  • No set-up fee
  • Ideal for: tradespeople, independent professionals and small businesses that above all want to stop missing calls.
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Praecon CallFlow

Advanced

The advanced voice assistant

For businesses with more demanding needs, multilingual call handling, transfers to different departments, automated appointment booking, detailed qualification of incoming requests, Praecon CallFlow offers a more complete solution, built on the most advanced voice technologies on the market.

  • €149 to €299 per month depending on the level of service
  • Multilingual AI voice agent (French, English, German)
  • Smart call transfers to your teams
  • Integration with your appointment booking tools
  • Ideal for: businesses with a higher call volume or detailed qualification needs.
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How to choose between Praecon Réception and Praecon CallFlow

The choice between the two solutions depends mainly on two criteria: your business's volume of incoming calls and the complexity of the requests you receive. A small business with a moderate call volume whose main need is to stop missing contacts will find in Praecon Réception a simple answer that works straight away, at an affordable price. A business with a higher volume, or one that needs advanced multilingual handling and transfers to several internal departments, will get more out of Praecon CallFlow, whose features meet more demanding needs.

It is not unusual for a business to start with Praecon Réception to confirm the value of an AI voice agent, before moving to Praecon CallFlow as its call volume or the complexity of its requests grows. This natural progression means you never overinvest relative to your actual needs at the time.

What sets an AI voice agent apart from a simple answering machine

Many businesses still associate automated answering with a traditional answering machine and its well-known limits: an impersonal message, no real interaction, and a high drop-off rate among callers who would rather hang up than leave a message. An AI voice agent works differently: it holds a real conversation, asks relevant questions based on the context of the call, and passes on structured information rather than a voicemail you have to listen back to.